Shipping & Returns

Shippingcosts:
The in our shop automatically calculated prices for shipping refer to the prices of the Deutsche Post AG. The costs for package are included.

EUROPE:
Standard letter (1 CD Single): 2,50 Euro (standard)
Standard letter (1 CD Single): 5,00 Euro (registered mail)
Standard letter (1-2 CDs, 1 DVD): 4,00 Euro (standard)
Standard letter (1-2 CDs, 1 DVD): 6,00 Euro (registered mail)
Big letter (2-4 CDs, 2 DVDs): 6,00 Euro (standard)
MaxiBrief (2-4 CDs, 2 DVDs): 8,00 Euro (registered mail)
Small parcel (4-10 CDs, ab 3 DVDs): 9,00 Euro (standard)
Bigger parcels (Packets) have different prices for shipping. Please ask for the shipping price via eMail.
Records are sent basically ONLY as a small parcel or as a packet.

WORLD (outside of Europe):
Standard letter (1 CD Single): 4,00 Euro (standard)
Standard letter (1 CD Single): 6,00 Euro (registered airmail)
Standard letter (1-2 CDs, 1 DVD): 7,00 Euro (standard)
Standard letter (1-2 CDs, 1 DVD): 9,00 Euro (registered mail)
Big letter (2-4 CDs, 2 DVDs): 9,00 Euro (standard)
MaxiBrief (2-4 CDs, 2 DVDs): 12,00 Euro (registered mail)
Small parcel (4-10 CDs, ab 3 DVDs): 13,00 Euro (standard)
Bigger parcels (Packets) have different prices for shipping. Please ask for the shipping price via eMail.
Records are sent basically ONLY as a small parcel or as a packet.

Important (extra costs):
If we send orders to foreign countries outside the EU there can be customs or excise dues. Further informations about this can be found here:
http://ec.europa.eu/taxation_customs/

Dispatch type:
Orders with a value of more than 20.00 Euro are sent inclusively only as a registered letter or insured parcel. Standard letters, registered letters, as well as parcels are sent with Deutsche Post AG. The delivery can occur Monday till Saturday.

Package:
To send CDs or DVDs air-padded envelopes or dispatch cardboards are used. Records are packed according to the size in cardboards. CDs are packed, in addition, in protective PVC foils and are sealed.

Delivery time
We immediately deliver after receipt of payment. National deliveries are dispatched 2-3 days after receipt of payment. International deliveries have different terms.

Reservation of proprietary rights
The goods remain a property of the company Music-Pleasuredome up to the complete payment (owner: Nicola Reder).

Return Policy:
Right of Return: As a consumer you can revoke the contract within one month after receipt of goods without specification of reasons in writing (letter, Fax, E-Mail) or by sending back the goods. The respite starts soonest at the day of receipt of this return policy. For keeping of the term it´s enough to send out the revocation or send the goods in time. You have to send the revocation to:

"www.Music-Pleasuredome.de"
Nicola Reder
Bochumer Str. 144
44575 Castrop-Rauxel
Germany
mail: rederzwo(at)aol.com

Consequences of revocation
In the case of an operative revocation, on both sides received services are returnable and if necessaryly derived benefit from this contract (for example interest) must be surrendered. If you cannot give back the complete service, only partially or in bad condition, you have to perform if necessaryly compensation. This isn´t valid at abandonment of goods and the deterioration is caused by tryout the item, like it would have been possible to you in the store. Apart from that you can avoid the compensation by handeling the item not like it´s your property and avoid everything what could cause damages and could impairing the value. Conveyable items must be sent back. Not conveyable items are fetched with you. You have to pay the costs for sending back the item if the item is delivered like it is ordered and the price of the item is not higher as 40,00 Euro or if you have not paid in full at the time of the revocation. Otherwise the return of the items is free for you. You have to fulfil obligations for refund of payments within 30 days after submit your explanation of revocation.
Special Informations
The right of return not insists on contracts about audio- and video recordings or software, provided the customer have opened (breaked the seal of) the delivered item.


Back
© 1997 - 2017 - Music Pleasuredome
Realized by HaBo Webservice