Return Policy

Return Policy

The right of return not insists on contracts about audio- and video recordings or software, provided the customer have opened (breaked the seal of) the delivered item (§ 312 d Abs. 4 Nr. 2 BGB).

Right of Return:

Right of Return:
As a consumer you can revoke the contract within one month after receipt of goods without specification of reasons in writing (letter, Fax, E-Mail) or by sending back the goods. The respite starts soonest at the day of receipt of this return policy. For keeping of the term it´s enough to send out the revocation or send the goods in time. You have to send the revocation to Mrs. Nicola Reder, Bochumer Str. 144, 44575 Castrop-Rauxel, E-Mail: info@music-pleasuredome.de

Consequences of revocation
In the case of an operative revocation, on both sides received services are returnable and if necessaryly derived benefit from this contract (for example interest) must be surrendered. If you cannot give back the complete service, only partially or in bad condition, you have to perform if necessaryly compensation. This isn´t valid at abandonment of goods and the deterioration is caused by tryout the item, like it would have been possible to you in the store. Apart from that you can avoid the compensation by handeling the item not like it´s your property and avoid everything what could cause damages and could impairing the value. Conveyable items must be sent back. Not conveyable items are fetched with you. You have to pay the costs for sending back the item if the item is delivered like it is ordered and the price of the item is not higher as 40,00 Euro or if you have not paid in full at the time of the revocation. Otherwise the return of the items is free for you. You have to fulfil obligations for refund of payments within 30 days after submit your explanation of revocation.
End of the Return Policy